Getting it to you, and back again

Delivery & Returns

Nothing is drop-shipped. Beds leave our Yorkshire workshop, which is why we can tell you when they go out.

Order by 3pm on a working day and your bed is dispatched from our Yorkshire workshop that same day, with you the next. Delivery is free on UK orders over £40.

Then your dog has 100 nights to decide. If it is not the bed for them, we collect it free of charge and refund every penny. The full terms live in our returns policy; everything below is the plain-English version.

Reversible square fabric dog bed with plush interior, dog resting inside.

Our promise

Try it for 100 nights.
At our risk, not yours.

If your dog isn't visibly more comfortable, we collect it free of charge and refund every penny.

Every memory foam bed also carries a 5-year foam guarantee.

Read the returns policy

Delivery and returns

The questions we get asked most.

Order by 3pm on a working day and it's dispatched from our Yorkshire workshop that same day, with you the next. Delivery is free on UK orders over £40. Nothing is drop-shipped from overseas, so there are no three-week waits.

Delivery is free on UK orders over £40. Below that a delivery charge is calculated at checkout before you pay, so you always see it before you commit.

Then it goes back and you're not out of pocket. Let your dog sleep on it for up to 100 nights. If it isn't the bed for them, contact us inside that window and we'll arrange the return and refund every penny. You can read the full terms in our returns policy.

No. The whole point of a 100-night trial is that your dog sleeps on it. Send it back slept-on, hair and all.

The foam. It covers the core losing its structure under normal use, which is the failure that ends most dog beds. Covers, zips and liners are wearing parts and sit outside it. The full terms are in our returns policy.

Contact us through the contact page with your order number and we'll arrange collection. You do not need to keep the original packaging.